At Yua Store, we take pride in not only providing quality products but also ensuring that they reach our customers in a timely and efficient manner. We understand that shipping is a crucial part of your shopping experience, and we’re here to help you with any shipping-related questions you may have. Below, you’ll find answers to some common shipping FAQs:
When can I expect the delivery of my product?
Once you receive the shipping confirmation, you can expect your package to be delivered within 3-5 business days. Please note that we are constantly working to expedite the delivery process to get your order to you as soon as possible.
How do I track my order details?
Tracking your order is easy! Here’s how you can do it:
- If you ordered from Yua Store’s official website:
- Log in to your Yua Store account.
- Go to the “My Orders” section.
- Manage your Orders and click on “Track your order” below your respective order details.
- An email and SMS with the tracking number will be sent to you once your order has been dispatched from our warehouse. This tracking number will allow you to monitor the progress of your delivery.
- You can also track your order directly from your Yua Store account on our website. Simply click “Track your Order” at the top right corner of the website.
- If you placed an order as a guest user without creating an account, we recommend creating an account with the same email address you used as a guest user. This will make it easier for you to track your order and access your order history.
Please note that it may take some time before the tracking information is uploaded. We appreciate your patience during this process.
Contact Us
If you have any further questions or need assistance with your order, please don’t hesitate to contact our customer support team. We are here to provide you with the support you need to ensure a smooth and satisfying shopping experience.
Thank you for choosing Yua Store. We look forward to serving you and delivering your orders with care and efficiency.